Terms and Conditions
Booking Conditions for the Gite; these are terms of your contract with us.
Please read this carefully.
On receipt of your enquiry we will confirm with you by email the availability of your dates.
Agreed bookings will only be confirmed when the full deposit of 200 € has been received by us. Dates you would like to book will only be held for seven days pending the receipt of your deposit. The deposit is non-refundable and ensures the accommodation is held in your name for your required dates. All prices are quoted in Euros (€).
The full balance, including the breakage deposit (see below) is due eight weeks prior to the date of arrival.
Once a booking has been confirmed you are contracted to pay the full balance due as described above. If you wish to cancel the holiday after full payment, we will attempt to re-let the accommodation, and if successful, and at our discretion, refund all or part of the payment. You must appreciate that the shorter the notice, the less likely we will be able to re-let the accommodation. You are strongly advised to take out travel insurance which covers any financial loss resulting from unavoidable cancellation, including illness.
Gite Wisteria is let from 16:00hrs on the date of arrival and must be vacated by 10:00hrs on the date of departure. This allows us time to prepare for each new arrival.
You are expected to leave the accommodation in a clean and tidy state and any breakages or equipment failure must be brought to our attention at the time. An additional breakage deposit of 150 € is charged on each booking and is retained to cover damage,loss or unreasonable cleaning requirements i.e. cleaning all soft furnishings if people have smoked indoors. We reserve the right to make reasonable deductions when appropriate. The deposit (whole or part) will be returned within 14 days of the date of departure, to your address with explanation as necessary.
Clean bedding and towels are provided on a weekly basis but we do not provide soaps or detergents etc. We ask you not to use bleach or anti-bacterial cleaners since they can affect the efficiency of the waste system. We provide a welcome pack of some essential cleaning materials for your arrival.
You are asked not to smoke inside the gite and we thank you for your co-operation in this.
We will not be liable for any failure of Electricity, ADSL, Gas or Water supplies to the Gite; nor in regard of any equipment, machinery or appliance in the accommodation or grounds; nor any other matters beyond the reasonable control of ourselves; nor for any loss, damage or inconvenience caused to or suffered by any guest should the property be destroyed or substantially damaged prior to the rental period, other than the amount already paid by you in respect of the rental. Under no circumstances shall our liability to you exceed the amount paid to us by you for the rental period.
Please be aware we are situated in Town and cannot be held responsible for associated noise, festivities or traffic beyond our control.
The use of the accommodation, grounds, equipment or other amenities is entirely at your own risk and we accept no responsibility for any injury, loss or damage to guests or their friends personally, their belongings or vehicles. European visitors are reminded to bring your European Health Insurance Card E111 with you. Please ensure you have valid and comprehensive travel insurance.
Gite Wisteria - self-catering holiday in the South of France